Your order has been carefully packed and thoroughly inspected, and we hope you are pleased with the item(s) you selected. We will gladly refund your money on most unused items within 14 days of purchase.  All returned/exchanged items must be kept in their original condition and packaging. Shipping charges are non-refundable. Refunds on shipping and handling are credited only when an item is incorrectly shipped or arrives defective or damaged. No returns/refunds after 14 days.

Here are the steps:

1. Return item(s) in its original packaging.
2. Please e-mail or call us to receive Return authorization numbers.You must include a RA # with your return or exchange.
3. Securely wrap the shipping carton with tape. Please make sure the package is insured and prepaid, as we cannot be responsible for lost or damaged items. Sorry, we cannot accept C.O.D.
4. Address and ship the return to:
   The Piggy Story, Inc.,
   Attention: Returns,
   3422 Loadstoen Dr.
   Sherman Oaks, CA 91403
5. Please allow one billing cycle for a credit card refund to appear on your
   statement.